General information

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Check-out
Check-out is till 12.00 a.m. Late check-out is subject to availability and may be subject to a surcharge.
Parking

Parking for the hotel guests is free.

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Luggage

You may leave the luggage at the reception luggage room before or after check-in.

Banks

You can get information at the front desk.

Bank machines

You can get information at the front desk.

Essential hygiene and household items

If you forgot something or didn't have time to purchase it, please inquire at the reception desk.

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Defects

We try very hard to keep our rooms in perfect condition. Ifsomething is not in order, please let the front desk know so that it could rectified.

Bikes

There are about 55 km of bike tracks in Druskininkai. Please, request at hotel reception for the bike rent and bike routes.

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Emergency plan

For medical emergencies please call reception using the telephone in the room. Emergency evacuation plan is posted on the inside of your door. Please make yourself familiar with the nearest escape routes in case of emergency.

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Treatment centre

The Treatment Centre is 2000 m away from the hotel. For detailed information about the centre and treatment programs ask the reception.

Doctor

Please ask at the front desk.

Fire

In case of fire please call reception immediately and evacuate your room closing the door behind you. Before you leave the room is sure the door has not get hot. If so, do not go outside. Do not lock the door behind you if you go out, you may need to re-enter your room. If the fire is in the hallway, soak towels in the bathtub and put at the bottom ofthe door to prevent. Smoke from getting into your room. Do not open the windows unless you have to. Fresh air fuels fires. Soak a towel and hold it over your mouth and nose. Stoop down as low as possible as you leave your room.

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Internet

You can use Internet at the hotel. Please, ask the reception.

Voltage

Beware!!! Our voltage is 220 V.

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Copying

Copying service is available at the reception.

Credit cards

We accept Visa, MasterCard, Maestro.

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Ice cubes

Please ask for ice cubes at the hotels bar.

Ironing

The housekeeping will be happy to bring an iron and ironing board to your room. Please do not iron on the bed or floor.

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Chapels

There are working Catholic and Orthodox churches in Druskininkai. How to find them ask at the front desk.

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Drugs

Transactions in illegal drugs will result in immediate eviction from your room.

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Lost and found

Any items left in the hotel are delivered to the housekeeping. It is not our policy to return anything left behind in your room unless your request it.

Mail and messages

Ask for personal mail and messages at the front desk.

Bed clothes

Extra pillows and bed covers are available on request. Please contact the reception.

Do not disturb notice

Please hang on the outside knob of your door if you do not want the maid to enter.

Breakfast

Breakfast is served from 8.00 a.m. to 10.30 a.m. in the Hotel Restaurant.

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Towel

Please do not take towels out of the room, ask for them at the reception.

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Safety

For your personal safety keep your door locked when you are in your room.

Sewing

Please ask for the sewing kit at the reception.

Complaints

We do our very best to please our guests in every way we can. If we have not made you totally happy, the management would like to know so that we could improve our services in the future.

Dentist

Please ask at the front desk.

Guests

Fire prevention regulations require that we allow only registered guests into our guest rooms. There fore ifyou wish to take visitors to your room, they must be registered at the front desk. We cannot allow exceptions for your own safety.

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Heating

All rooms can be individually heat controlled. If you have problems with heating, ask at the reception.

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Taxi

If you need a taxi call the front desk and they will arrange it for you.

Telephone

Please look in the information folder.

TV programs

Please look in the information folder.

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Baby Cot

Please request at the reception.

Children

Children under the age of 4 are free of charge if sharing a room with 2 adults.

Pharmacy

The nearest pharmacy is in M.K. Čiurlionio street. How to find it please ask at the reception.

Public transport.

There are buses in Druskininkai. It is possible to use minibuses or taxis.

Money exchange

You can change your money at the nearest bank.

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Wake-up call

Ask at the reception.

Maps

Maps of Druskininkai and Lithuania are available at the reception.

Fire prevention
Dear Guests, please remember:
  • Do not use personal electrical heating appliances in Your room;
  • Switch off all electrical appliances when leaving Your room;
  • is dangerous to cover electrical appliances;
  • Do not smoke in the bed or leave inflammable cigarettes when smoking, use ashtrays;
  • Do not throw cigarette – ends into waste – paper basket;
  • Memorize emergency exits and location of staircases.
If you discover a fire
In your room:
  • Dial 9000, 112;
  • Try to extinguish fire without endangering yourself, otherwise leave the room closing the door;
  • Report the fire to Reception, dial 9000; 44&;
  • Leave the area of danger and follow directives given by Hotel Management/Fire Officer.
In the hotel:
  • Dial 9000, 112;
  • Close windows and doors and leave the area/your room;
  • If the area is full of smoke preventing You from leaving the premises, stay in your room, close doors, open windows. Covers chinks and ventiliation ducts with damp bedclothes/towels;
  • Make your location known by dial9000 and/or call for help from opened windows;
  • If possibile, stand on Your balcony or terrace closing the door behind You.

In case of emergency, dial 9000, 112;
Evacuation plan is hanged near the exit door of your room.

Telephone information
  • To call from room to room you dial the room number: to call room No. 201 dial 9201.
  • To call within Lithuania dial 8 city code and telephone number.
  • To call to other countries dial 00 – country code and telephone number.
  • Please, ask for other call rates at the reception.